Privacy Policy

1. Information We Collect

When you book a spa treatment with Linea Luxe Spa, we collect:

• Name and contact information (phone number, WhatsApp number)
• Location details (hotel name, room number, or home address)
• Treatment preferences and any health considerations
• Booking date and time preferences

2. How We Use Your Information

Your information is used exclusively to:

• Provide and deliver spa services to your location
• Communicate about your bookings and appointments
• Improve our services based on your feedback
• Send you service updates and wellness tips (only with your consent)

3. Data Protection & Security

We implement industry-standard security measures to protect your personal information. All data is stored securely and accessed only by authorized personnel who need it to provide services to you.

4. Information Sharing

We do not sell, trade, or share your personal information with third parties except:

• With your therapist, to provide the booked service
• When required by law or legal process
• To protect our rights and safety

5. Booking via WhatsApp

When you book via WhatsApp, your communication is subject to WhatsApp's own privacy policy. We recommend reviewing their terms as well.

6. Data Retention

We retain your booking information for up to 2 years for service history and quality assurance. You may request deletion of your data at any time by contacting us.

7. Your Rights

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Opt-out of marketing communications

8. Contact Us

For privacy-related questions or to exercise your rights, contact us:

WhatsApp: +971 50 464 9378
Location: Business Bay, Dubai, UAE